Data protection

We are pleased to see that you are interested in Miles & More and have visited our website. Data protection, data security and the protection of your privacy are important issues for us, and we deal with these concerns through our business processes. We have compiled all our information for you concerning data protection at Miles & More on this summary page.

Miles & More Programme Privacy Policy

Our policy for the treatment of personal data by operators, joint operators and Miles & More partner companies within the framework of the Miles & More programme, particularly in relation to registration and the earning and redeeming of miles.

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Data protection policy for our Miles & More website / app / communications media

Our policy for the treatment of personal data when you visit and use the Miles & More website and the Miles & More app, including policies relating to the use of cookies and the integration of social networks.

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Information on cookies and similar technologies

This provides you with information on how we use cookies and similar technologies at miles-and-more.com and is supplemental to our Miles & More website, app and communications media Data Protection Policy.

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Rights of the data subject

As the data subject, you are entitled to various rights in relation to the processing of your personal data, such as the right to information on the personal data about you that is processed. You can exercise these rights by using our Contact Form.

Other data protection policies

Supplementary information on the treatment of personal data by Deutsche Lufthansa AG in relation to Lufthansa flights (e.g. the transmission of passenger data) can be found here.

Supplementary information on the treatment of personal data by airline companies which are joint operators or partner companies of Miles & More, can be found on the websites of these airline companies. You will find an overview of these airline companies here.

General security information regarding phishing

Phishing describes a process whereby an attempt is made to obtain personal data by pretending to have a relationship of trust with the person concerned.

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